Privacy Policy

Last updated: 15 January 2026

Data Controller Information

This privacy policy explains how systemproluxis AS ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services. As the data controller, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and applicable Danish data protection laws.

Data Controller:
systemproluxis AS
Vesterbrogade 131
8072 Aarhus
Central Denmark, DK
Registration Number: CVR96325874
Email: privacy@systemproluxis.pro

Data Collection

We collect personal data that you provide to us directly and information that is automatically collected when you use our website. The data we collect includes information necessary to provide our restaurant analytics services and improve your experience on our platform.

Personal information we may collect includes:

  • Contact information (name, email address, phone number, company name)
  • Business information (restaurant locations, operational details, service requirements)
  • Communication data (messages sent through our contact forms, email correspondence)
  • Technical information (IP address, browser type, device information, website usage data)
  • Cookie and tracking data (as described in our cookie policy)

How We Use Your Information

We use the personal data we collect for legitimate business purposes related to providing our restaurant analytics services. The use of your data enables us to deliver effective solutions and maintain high-quality customer relationships.

We use your information to:

  • Provide and deliver our restaurant analytics services and solutions
  • Respond to your inquiries and communicate about our services
  • Process service requests and manage customer relationships
  • Improve our website functionality and user experience
  • Conduct business analytics and service optimisation
  • Comply with legal obligations and protect our legitimate business interests
  • Send relevant business communications and service updates (with your consent)

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for specific processing activities
  • Contract: Where processing is necessary for performing our services
  • Legitimate Interests: For business operations, service improvement, and customer communications
  • Legal Obligation: Where required by applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • With service providers who assist in delivering our services (under strict confidentiality agreements)
  • When required by law or legal process
  • To protect our rights, property, or safety, or that of our clients
  • In connection with a business transfer or acquisition (with appropriate safeguards)

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our data retention periods are determined based on the nature of the information, legal requirements, and business needs.

Generally, we retain:

  • Contact and communication data for up to 7 years after last contact
  • Website usage and analytics data for up to 26 months
  • Marketing consent records for up to 3 years after withdrawal
  • Legal and compliance records as required by applicable law

Your Rights

Under GDPR and Danish data protection law, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of processing in specific situations
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent for processing where applicable

To exercise any of these rights, please contact us at privacy@systemproluxis.pro. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

Contact Information

If you have any questions about this privacy policy, wish to exercise your data protection rights, or need to contact us regarding privacy matters, please reach out to us:

Privacy Contact:
Email: privacy@systemproluxis.pro
Phone: +45 35941902
Address: systemproluxis AS, Vesterbrogade 131, 8072 Aarhus, Central Denmark, DK

Supervisory Authority

You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not complied with applicable data protection laws:

Datatilsynet
Borgergade 28, 5
1300 Copenhagen K
Denmark
Website: datatilsynet.dk

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.